Privacy Policy

This policy explains what personal information Royal Jaipur Drape collects, why we collect it and the choices you have. Royal Jaipur Drape is operated by Kurtipedia Textiles Private Limited.

• What we collectContact, order, payment and device details
• WhyTo deliver your orders, support you and improve the store
• Who sees itShopify and the partners who help us run the store
• Your choicesAsk to see, correct or delete your data at any time

Our store runs on Shopify. By using this website, you confirm that you have read this policy. If this policy and our Terms of Service ever conflict on how personal information is handled, this policy applies.

Information we collect

"Personal information" means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on how you use the store, we may collect:

• Contact details: your name, billing and shipping address, phone number and email address.
• Financial information: card and account details, payment method, transaction details and payment confirmation.
• Account information: your username, password, security questions, preferences and settings.
• Transaction information: items you view, add to cart or wishlist, buy, return, exchange or cancel, and your past orders.
• Communications: anything you share when you contact us, such as a support request.
• Device information: your device, browser, network connection, IP address and other unique identifiers.
• Usage information: how and when you browse and interact with the store.

Where the information comes from

• From you, when you create an account, shop, contact us or otherwise share your details.
• Automatically, from your device and through cookies and similar technologies.
• From our service providers, who collect or process information on our behalf.
• From partners and other third parties.

How we use your information

• To run the store for you: process payments, fulfil and ship orders, handle returns and exchanges, manage your account, send order and account notifications, let you post reviews, remember your preferences and recommend relevant products.
• Marketing and advertising: send promotional messages by email, text or post, and show you online ads, including ads based on what you bought or added to your cart.
• Security and fraud prevention: verify your account, keep payments secure and detect or act on fraudulent, illegal or harmful activity. Please keep your login details private and do not share them.
• Communicating with you: provide customer support and maintain our relationship with you.
• Legal reasons: comply with the law, respond to valid legal requests, take part in legal proceedings and enforce our terms and policies.

Who we share it with

• Shopify, vendors and service providers who work for us, such as IT, payment processing, analytics, customer support, cloud storage, fulfilment and shipping.
• Business and marketing partners who help us advertise. For example, we use Shopify to support personalised advertising based on your activity across different merchants and websites. These partners follow their own privacy notices. Depending on where you live, you may have the right to ask us not to share your information for targeted advertising.
• Others at your direction, such as a courier delivering your order, or when you use social media widgets or login integrations.
• Our affiliates and companies within our corporate group.
• In legal or business situations, such as a merger or bankruptcy, to meet legal obligations including court orders and similar requests, to enforce our terms and to protect our rights and the rights of our users or others.

Our relationship with Shopify

This store is hosted by Shopify, which collects and processes personal information about your use of the store so it can provide and improve the service. Information you submit is shared with Shopify and with third parties that may be located in other countries.

We also use certain Shopify features that draw on your interactions with our store, with other merchants and with Shopify. For those features, Shopify is responsible for how your information is processed and for responding to your rights requests. Learn more in the Shopify Consumer Privacy Policy, or exercise your rights through the Shopify Privacy Portal.

Third-party websites and links

Our store may link to websites or platforms run by others. Please review their privacy and security policies. We are not responsible for the privacy, security or accuracy of those sites. Information you post in public spaces, including social media, may be seen and used by others. A link from our store is not an endorsement unless we say so.

Children's data

Our store is not intended for children, and we do not knowingly collect personal information from children under the age of majority where you live. If you are a parent or guardian of a child who has given us personal information, contact us and we will delete it. As of the date of this policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of anyone under 16.

Security and retention

• No security measure is perfect, and we cannot guarantee "perfect security". Information you send us may not be secure in transit, so please do not use unsecured channels to send sensitive details.
• How long we keep your information depends on whether we need it to maintain your account, provide our services, meet legal obligations, resolve disputes or enforce our contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of these rights. They are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as the law allows.

• Access: ask what personal information we hold about you.
• Delete: ask us to delete your personal information.
• Correct: ask us to fix inaccurate information.
• Portability: receive a copy of your information and, in some cases, ask us to transfer it to a third party.
• Marketing preferences: unsubscribe from promotional emails at any time using the link in our emails. We may still send non-promotional emails about your account or orders.

To use any of these rights, contact us using the details below. For data processed by Shopify, visit privacy.shopify.com.

We will not discriminate against you for exercising your rights. We may need to verify your identity first. You may appoint an authorised agent to make a request for you, and we will ask for proof of that authorisation. We respond within the time the law requires.

Complaints

If you have a complaint about how we handle your personal information, please contact us. Depending on where you live, you may also be able to appeal our decision or complain to your local data protection authority.

International transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer information out of the European Economic Area or the United Kingdom, we rely on recognised mechanisms such as the European Commission's Standard Contractual Clauses or the UK equivalent, unless the destination country has been found to provide adequate protection.

Changes to this policy

We may update this policy to reflect changes in our practices or for operational, legal or regulatory reasons. We will post the revised policy here, update the date below and give notice where the law requires.

Contact us about privacy

Last updated: 7 October 2026